Privacy Policy

At TradeTrak LLC and TradeTrak.com (“TradeTrak”), we want you to know that we value your personal information and that we respect your privacy. Please read our Privacy Policy for more information.

YOUR CONSENT

By using TradeTrak.com you consent to our Privacy Policy.

COLLECTED INFORMATION

We collect information from you when you register with TradeTrak.com or fill out a form.

When ordering or registering on our website, you may be asked to enter your name, phone number, email address, and/or other personally identifiable information. However, those who wish to visit the site anonymously may continue to do so.

USE OF INFORMATION

Any and all information that we collect from you may be used in any of the following ways:

• To provide the services and access to tradetrakcom you requested (“Services”) to you. We handle personal data on this basis to create your Account and provide our Services.
• To personalize your experience (your information helps us to better respond to your individual needs).
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
• To process transactions.
• To administer a contest, promotion, survey, or other site feature.
• To target prospective customers with our Services (such targeting is only performed with your permission where your consent is required by applicable law).
• To send periodic emails. (The email address that you provide to TradeTrak may be used to send you information and updates pertaining to your order and/or account, in addition to receiving occasional company news, updates, and/or related Service information, etc.)

DATA RETENTION

We generally retain personal data for so long as it may be relevant to the purposes identified herein. To dispose of personal data, we may anonymize it, delete it, or take other appropriate steps. Data may persist in copies made for backup and business continuity purposes for additional time.

YOUR DATA RIGHTS AND CHOICES

The functionality available through the “Account” portion of the Services allows you to correct, update, amend, or delete certain personal data.

GDPR

Individuals in the European Economic Area where the General Data Protection Regulation 2016/679, or GDPR, applies have the right to opt out of all of our processing of their personal data for direct marketing purposes.

• CORRECTION: You have the right to correct any personal information held about you that is inaccurate and have incomplete data completed. To correct your information, please see the “My Account” page for your Services.
• ERASURE: To exercise this right, you can do so by emailing support@tradetrak.com.

The rights and options described above are subject to limitations and exceptions under applicable law. We may have valid legal reasons to refuse your request, in such instances we will let you know if that is the case.

INFORMATION PROTECTION

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We take reasonable steps to protect the information provided via the Services from loss, misuse, and unauthorized access, alteration, disclosure, or destruction. However, no Internet or email transmission is ever fully secure or error free. You should take special care in deciding what information you send via email. Please keep this in mind when disclosing any information via the Internet.

We do not store your credit card information.

EMAIL

You always have the opportunity to opt out of our marketing communications or change your preferences by following a link in the footer of all non-transactional email messages from us or by emailing us at support@tradetrak.com. Some communications from us are considered transactional or service communications (for example, Account notifications and billing information), and your Account(s) for TradeTrak Services are provided to you upon the condition that you receive these communications from us. You must cancel your Services if you do not wish to receive these transactional or Service communications. You may still receive marketing communications from us even after you cancel your Services unless you also opt-out of our marketing communications, as described above.

COOKIES

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

The cookie itself does not contain Personal Information, although it will enable us to relate your use of this site to information that you have specifically and knowingly provided to us. A cookie cannot read data from your hard disk or read cookie files created by other sites.

You can refuse cookies by turning them off in your browser. If you’ve set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, to access all of the features at tradetrak and to use the site as it was intended, you must have cookies enabled in your browser.

INFORMATION DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all members of our site may make any changes to their information at anytime by logging into their Account page and going to the ‘Edit Account’ page.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE

Due to the financial nature of our business, our web site is not designed to appeal to children under the age of 13. TradeTrak does not knowingly solicit any information from children nor do we knowingly market or otherwise target the tradetrak.com web site or its products or Services to children. If you are under the age of 13, please do not attempt to use or register on our web site

TRANSFER TO U.S.

If you are located outside of the United States, please note that the information you provide to us will be transferred to the United States. By registering with tradetrak.com, you consent to this transfer.

ONLINE PRIVACY POLICY

This online Privacy Policy applies only to information collected through our website and not to information collected offline.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our Privacy Policy, we will post those changes on this page, and/or update the Privacy Policy modification date above.